Privacy Policy
morivantaqe respects your privacy and takes protecting your personal information seriously. This privacy policy explains how we collect, use, store, and protect your personal data when you use our financial statement analysis services and educational programs. We comply with Australian privacy laws, including the Privacy Act 1988 and Australian Privacy Principles.
1. Information We Collect
We collect personal information that you provide directly to us when you register for our services, enroll in educational programs, or contact us for support. This includes your name, email address, phone number, postal address, and professional background details relevant to financial analysis training.
- Contact details (name, email, phone, address)
- Professional background and educational history
- Payment information and billing details
- Learning preferences and program selections
- Communication history and support interactions
When you visit our website or use our online learning platform, we automatically collect certain technical information to improve your experience and maintain our services.
| Data Type | Purpose | Retention Period |
|---|---|---|
| IP Address & Browser Data | Security and platform optimization | 24 months |
| Learning Progress Data | Course completion tracking | 7 years after program completion |
| Website Usage Analytics | Service improvement | 36 months |
| Communication Records | Support and quality assurance | 5 years |
2. How We Use Your Information
We use your personal information for legitimate business purposes related to providing financial education services and maintaining our business relationship with you.
- Delivering educational content and tracking your learning progress
- Processing payments and managing your account
- Providing customer support and responding to your inquiries
- Sending important updates about your programs and our services
- Improving our educational content based on user feedback and engagement
With your consent, we may send you marketing emails about new programs, industry insights, and educational opportunities. You can unsubscribe from these communications at any time using the link provided in each email or by contacting us directly.
3. Information Sharing and Disclosure
We do not sell your personal information to third parties. We only share your information in specific circumstances necessary for our business operations or as required by law.
We work with trusted third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and can only use your information for the specific services they provide to us.
- Payment processing partners for secure transaction handling
- Cloud hosting providers for our learning management system
- Email service providers for course communications
- Analytics providers to help us understand website usage
We may disclose your information if required by Australian law, court order, or government regulation. We will notify you of such requests unless legally prohibited from doing so.
4. Your Privacy Rights
Access Your Data
Request a copy of the personal information we hold about you. We'll provide this within 30 days of your request.
Correct Your Information
Ask us to update or correct any inaccurate personal information in our records.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations.
Restrict Processing
Limit how we use your information while we address any concerns you may have.
Data Portability
Receive your personal data in a structured format to transfer to another service provider.
Withdraw Consent
Opt out of marketing communications or withdraw consent for data processing activities.
To exercise any of these rights, please contact our Privacy Officer using the details provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
5. Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- SSL encryption for all data transmission
- Secure cloud storage with regular backups
- Multi-factor authentication for staff access
- Regular security audits and vulnerability assessments
- Firewalls and intrusion detection systems
Our staff receive regular privacy training and are bound by confidentiality agreements. We maintain detailed access logs and limit data access to authorized personnel who need it for their work responsibilities.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
- Student records and learning progress: 7 years after course completion
- Financial and payment records: 7 years as required by Australian tax law
- Marketing communications data: Until you unsubscribe or request deletion
- Website analytics data: 3 years maximum
- Support and communication records: 5 years
When we no longer need your information, we securely delete or anonymize it using industry-standard data destruction methods.
7. International Data Transfers
Some of our service providers may store or process your data outside Australia. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.
We only work with international service providers who demonstrate adequate privacy protections and commit to handling Australian personal data in compliance with our privacy requirements.
8. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage. Most cookies we use are essential for the website to function properly.
- Essential cookies: Required for website functionality
- Analytics cookies: Help us understand how visitors use our site
- Preference cookies: Remember your settings and choices
- Marketing cookies: Used with your consent for targeted communications
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
9. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
The effective date at the top of this policy indicates when the current version was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Complaints and Disputes
If you have concerns about how we handle your personal information, please contact us first so we can address your concerns directly. We take all privacy complaints seriously and will investigate them promptly.
If you're not satisfied with our response to your privacy complaint, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
Contact Our Privacy Officer
If you have questions about this privacy policy or wish to exercise your privacy rights, please contact our Privacy Officer: